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Trust & Safety

Your generosity deserves protection

We built GreeHouse Foundation on the belief that trust isn't given — it's earned, one safeguard at a time.

Campaign verification

Every campaign is manually reviewed. Identity checks, story validation, and banking verification before going live.

Bank-grade encryption

256-bit SSL encryption across the entire platform. Payment data is tokenized and never stored on our servers.

24/7 monitoring

Our Trust & Safety team and AI systems monitor every campaign and transaction around the clock.

Donor Protection Guarantee

If fraud happens, we refund you 100%

If we ever determine that a campaign misused funds or misrepresented its cause, we will refund 100% of donations to affected donors — up to $1,000 per donor.

We're one of the only crowdfunding platforms in the world offering this kind of guarantee. Because we believe generosity should never be punished.

  • Full refund up to $1,000 per donor, per campaign
  • Applied automatically — you don't need to file a claim
  • Covers every verified campaign on the platform
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Our safety layers

Security built into every step

We don't rely on a single safeguard. Trust and safety runs through every part of our platform.

1

Identity check

Government ID verification, phone verification, and email confirmation for every campaign organizer.

2

AI fraud detection

Machine learning models analyze patterns and flag suspicious activity in real time — 24/7.

3

Manual review

A human from our Trust & Safety team reviews every new campaign before it goes live.

4

Ongoing monitoring

Every campaign is monitored from the first donation to the last withdrawal. Red flags trigger immediate review.

Reporting

See something, say something

If anything about a campaign doesn't look right, please tell us. Our Trust & Safety team reviews every report within 24 hours.